VANNIN'
When is the film being released?
We are aiming for a mid-2014 release. Our kickstarter supporters will be our first recipients of DVD and digital downloads.
Why haven't you released it yet?
We are finishing up the licensing for all the material in the film. This is a time consuming and costly process. We are also having film festival and public screenings throughout the year.
When it is released, will it be available in my country?
Our intentions are for both physical and digital releases, and to get the film to as many people as possible.
I want to help get a screening in my town!
Find a willing theater/venue and email us. It's better if the venue contacts us directly so we can discuss terms. We want as many people to see it as possible. Thanks - [email protected]
WEBSTORE
PLEASE NOTE THAT CERTAIN STORE ITEMS MAY SHIP IN MULTIPLE PACKAGES.
This is done to keep shipping costs down for you. Please contact us if you have any questions or troubles with your order. You will be emailed separate tracking numbers if your order ships in multiple packages.
When can I expect my order to ship?
Exact time varies depending on the number of orders we are currently processing. We strive to ship out all orders in 1-2 business days, but it could take up to 3-5 business days.
What is your return policy?
Returns are accepted on damaged items only. If your item arrives damaged, you have 3 business days from time of delivery to contact us and arrange for a return. Damaged items must be returned within 7 business days, at which point an identical exchanged item will be sent out. No refunds will be provided for any reason once an item has shipped.
I screwed up my order, what do I do?
Contact us as soon as you realize your error. If the item has not shipped, we should be able to correct the order. Once the items have shipped we cannot correct the order. All items that have already shipped are subject to our return policy. We are not able to apply discount/promo codes after your order has been placed.
When is the film being released?
We are aiming for a mid-2014 release. Our kickstarter supporters will be our first recipients of DVD and digital downloads.
Why haven't you released it yet?
We are finishing up the licensing for all the material in the film. This is a time consuming and costly process. We are also having film festival and public screenings throughout the year.
When it is released, will it be available in my country?
Our intentions are for both physical and digital releases, and to get the film to as many people as possible.
I want to help get a screening in my town!
Find a willing theater/venue and email us. It's better if the venue contacts us directly so we can discuss terms. We want as many people to see it as possible. Thanks - [email protected]
WEBSTORE
PLEASE NOTE THAT CERTAIN STORE ITEMS MAY SHIP IN MULTIPLE PACKAGES.
This is done to keep shipping costs down for you. Please contact us if you have any questions or troubles with your order. You will be emailed separate tracking numbers if your order ships in multiple packages.
When can I expect my order to ship?
Exact time varies depending on the number of orders we are currently processing. We strive to ship out all orders in 1-2 business days, but it could take up to 3-5 business days.
What is your return policy?
Returns are accepted on damaged items only. If your item arrives damaged, you have 3 business days from time of delivery to contact us and arrange for a return. Damaged items must be returned within 7 business days, at which point an identical exchanged item will be sent out. No refunds will be provided for any reason once an item has shipped.
I screwed up my order, what do I do?
Contact us as soon as you realize your error. If the item has not shipped, we should be able to correct the order. Once the items have shipped we cannot correct the order. All items that have already shipped are subject to our return policy. We are not able to apply discount/promo codes after your order has been placed.
